The Console is what narrates the game as the Alliance moves throughout the story. It announces when a new act is starting, give a goal for the players, when a new character is added to their character roster or notifications about additional lives. Additionally, it will speak when drager980 shuts the server down.
The Console has not made an appearance in person, but it does talk in the dialogues during acts occasionally.
Sometimes the Console will get annoyed on certain acts. For example, before the Robot Rowe fight on Act 10, various characters are interrupted, only for The Console to tell the characters to 'SHUT UP AND FIGHT...', which starts the act immediately. After Act 46, however, The Console itself is interrupted.
Some fans agree that Console can be a Haze or Strom user, since it get annoyed fast if the characters don't start the act.